Privacy Policy

Munchy Munchkins (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website and services.

Collection of personal information

We collect personal information that is necessary for us to provide our services effectively. The types of personal information we may collect include:

  • Your name and contact details (e.g., phone number, email address, and postal address).

  • Payment and billing details.

  • Information related to your children (e.g., food preferences or allergies) with your explicit consent.

  • Any other information you provide to us through our website, forms, or communications.

We collect this information directly from you when you:

  • Place an order with us.

  • Contact us via email, phone, or our website.

  • Subscribe to our newsletter or promotional materials.

Use of personal information

We use the personal information we collect to:

  • Provide and deliver our products and services.

  • Process payments and manage billing.

  • Communicate with you about your orders or inquiries.

  • Send marketing and promotional materials, where you have opted in to receive them.

  • Comply with legal obligations.

Disclosure of personal information

We do not sell or rent your personal information to third parties. However, we may disclose your information to:

  • Service providers that assist us in operating our business (e.g., payment processors, delivery services, and IT providers).

  • Authorities, where required by law or to protect our legal rights.

Where we disclose your personal information to third parties, we ensure that they handle your information in accordance with this Privacy Policy and applicable privacy laws.

Storage and security of personal information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

  • Secure servers and encryption technologies.

  • Restricted access to personal information by our employees and contractors.

  • Regular monitoring of our systems for vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Accessing your personal information

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections if your information is inaccurate, incomplete, or outdated.

To make a request, contact us using the details provided below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.

Use of cookies and tracking technology

Our website may use cookies and similar technologies to enhance your user experience. Cookies help us understand website traffic and usage patterns. You can adjust your browser settings to refuse cookies; however, this may impact your ability to use certain features of our website.

Changes to this privacy policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website with the effective date.

Contact us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Munchy Munchkins
Email: [email protected]

Effective Date

Latest revision; January 2025